AI is already in your business. Make it useful in your sales workflow.
This is not an AI readiness quiz for the whole company.
Where sales and commercial work often gets stuck
Prospecting and qualification
The team knows who they could sell to, but research, prioritisation, qualification questions, and first outreach take too long.
Follow-up after calls
Good conversations happen, but the next email, WhatsApp, task, CRM update, or internal handover is slow or inconsistent.
Proposal and quote creation
The same thinking gets repeated every time a prospect asks for a quote, deck, package, renewal option, or first draft.
Account management
Account context, previous commitments, relationship notes, risks, and opportunities are scattered across people and systems.
CRM and sales admin
Useful information exists, but too much time is spent entering, finding, cleaning, summarising, or turning it into updates.
Manager visibility
Sales leaders need a clearer view of pipeline movement, follow-up quality, stalled deals, risks, and next best actions.
The form guides people through the decision.
1. Choose the workflow
They pick one process that is slow, messy, repetitive, stuck, or unclear.
2. Identify the blockage
They select what is going wrong: missing information, poor ownership, repeated work, slow response times, messy data, or too many tools.
3. Check readiness
They answer whether the process, data, ownership, leadership, and review points are clear enough for AI or automation.
4. Find the next step
They land in a practical route: training, workflow cleanup, custom GPT, automation, custom development, or implementation support.
Make the diagnostic useful for sales, business development, and account teams.
First outreach drafting
Turn a prospect profile, sector, pain point, or campaign angle into a first email, LinkedIn message, or call opener the team can review.
Sales follow-ups
Draft follow-up emails or WhatsApps from call notes, objections, next steps, deadlines, and client context.
Proposal creation
Create a structured first draft from the client need, recommended solution, pricing notes, proof points, and agreed next step.
Customer deep dive
Summarise a prospect or account before a call: business context, likely needs, risks, opportunities, and useful questions.
Lead prioritisation
Use sector, fit, buying signals, relationship history, deal size, urgency, and geography to decide who deserves attention first.
CRM and handoff notes
Turn meeting notes, emails, or WhatsApps into clearer CRM updates, tasks, next steps, and internal handoff notes.
The result is a practical next step, not a score for the sake of it.
Training
The team has useful opportunities, but needs confidence, habits, prompting support, and safe review practices first.
Workflow cleanup
AI may help later, but the current process, ownership, inputs, or handoffs need to be clarified first.
Custom AI tool
The workflow has repeatable thinking, writing, research, or preparation work that could become a guided GPT or assistant.
Automation or custom development
The workflow involves repeated steps, systems, data movement, notifications, approvals, or reporting.
AI implementation
The use case is strong enough to need a planned implementation route with tools, process, data, training, and governance.
Keep it human
Some parts still need judgement, commercial context, customer care, trust, creativity, or final approval.
Workflow AI Diagnostic
Frequently asked questions
Is this a full AI strategy?
No. It is a practical starting point. The diagnostic helps you choose one workflow and understand what kind of support may be useful next.
What if our data is messy?
That is useful to know. Sometimes the best first step is cleaning up the workflow or information before adding AI or automation.
Will this tell us exactly what to build?
It will not replace a proper implementation conversation, but it gives us a much clearer starting point for deciding what is worth exploring.
Can this be used in a live webinar?
Yes. It is designed so attendees can choose one workflow during the session and leave with a practical next step.
Does AI replace the person doing the work?
No. The diagnostic includes a human judgement section because some decisions, approvals, relationships, and commercial trade-offs should stay with people.
